Correspondence Overview
Correspondence is required in many areas of external accounting. Many companies strive to automate their correspondence activities.
Periodic correspondence is triggered by specifications made in the master record, such as invoices and account statements. The interval (weekly, monthly, and so on) is specified in the customer/vendor master record
The correspondence creation process comprises the following steps:
Step 1: Request the required correspondence. Here, the system initially only notes internally which correspondence types are to be created.
Step 2: The requested correspondence types are printed. Typically, correspondence is printed automatically with a particular frequency, for example, dunning letters, account statements, and so on. In certain cases, it is possible to print certain correspondence types individually and on demand. The print request is sent to the spool system.
Basic types of correspondence:
1. Collective request with a selection program (for example,
periodic bank statement).
2. Manual individual request (for example, open items
list, bank account statement, individual correspondence).
3. Automatic individual request (for example, payment
notice).
You can generate correspondence directly from many screens in the system (manual individual request).
- Document creation
- Display/change line items
- Balance display
- Line item processing
- Payment
A correspondence type can have several different form letters. The individual forms are distinguished by their form ID. This ID is assigned to the selection variant to make sure that the right letter is printed.
If you are using different types of correspondence depending on the reason code, select the According to Reason Code checkbox.
Configuration
IMG -> Financial
Accounting -> Financial Accounting Global Settings -> Correspondence
-> Define Correspondence Types
-> Assign Company Codes to Correspondence Company Codes
-> Create Report Variants for Correspondence
-> Assign Programs for Correspondence Types
-> Define Sender Details for Correspondence Form
-> Determine Call-Up Functions
-> Develop Enhancements for Correspondence
-> Define Sort Variants for Correspondence
-> Define Sort Variants for Line Items
