Now, when he gets the customer order, he opens that part, tests in-house, and send it to customer for installation. Now, let's say he has purchased that product 8 months back and when he opens that he finds some issue with the part. He has warranty on that part for a year. Now he wants to claim that warranty to the vendor for that part. What are the different options available in SAP.
 
Answer:
 
Two options for you to consider:
 
You can assign vendor warranties through equipment process.
 
Step-1
 
SPRO -> Plant Maintenance and Customer Service (PM CS) -> Master data in Plant maintenance and Customer Services (PM CS) -> Basic Setting -> Warranties -> Check Warranty Categories -> and Click on "Class Active"
 
Step-2
 
You can create Equipment Master through Transaction Code IE01 and maintain Vendor/manufacturer warranty dates.
 

For material master:

You can follow the following steps :
 
STEP 1:-
 
SPRO -> Materials Management -> Purchasing -> Purchase info record -> Maintain inspection Certificate categories -> Create certificate category “W” description warranty

Select relevant check boxes as per your requirement & Save.
 
STEP-2
 
Maintain info record for material through Transaction Code ME11.
 
ME11 -> General data -> Select Certificate category “W” (As you defined earlier in configuration) Enter certificate number means warranty number in our terminology Enter Valid to.
 
If you want enter country of Ctry of origin, Ctry of origin and customer tariff number Save.

Read Also
Inter And Without Inter Company With Same Vendor

Get help for your SAP MM problems
SAP MM Forums - Do you have a SAP MM Question?

SAP MM Books
SAP Material Management Certification, Interview and Configuration Reference Books

SAP Material Management Tips
SAP MM Configuration Tips and Materials Management Discussion Forum

Best regards,
SAP Basis, ABAP Programming and Other IMG Stuff
http://www.erpgreat.com