Oracle Applications 11i Order to Cash: Order Management
This is the first course in the Order to Cash series.It provides users with an overview of the order management module of Oracle Applications 11i.
It specifically familiarizes users with booking orders and managing customers and orders.
Additionally, the course teaches the benefits and implementation of various features of basic order management.
Learn To
• Sequence the activities
that are performed in the Order Management phase.
• Identify the components
of the Pricing phase.
• Sequence the activities
that are performed in the Shipping phase.
• Identify the features
of taxation in the Order Management application.
• Identify the rules for
defining an order currency.
• Set up units of measure
by using the UOM menu option.
• Query an order based
on a specific search criteria by using the Find Orders pop-up window.
• View an attachment for
a specific order by using the Attachments pop-up window.
• View adjustments for
a specific order by using the ADJUSTMENTS pop-up window.
• Identify the tasks performed
during the Order Management application setup.
• Create QuickCodes by
using the Oracle Order Management Lookups form.
• Modify a profile option
by using the Personal Profile Values form.
Audience
The intended audience for
this course includes account managers, order processing personnel, financial
officers, and sales and inventory personnel.
Total Learning Time
6 to 8 hours
64108 Objectives
Unit 1: Manage Customers
1 - 2 hours
• Sequence the activities
that are performed in the Order Management phase.
• Identify the components
of the Pricing phase.
• Sequence the activities
that are performed in the Shipping phase.
• Identify the benefits
of using the Order Management application.
• Sequence the steps to
manage customers in the Order Management application.
• Identify the features
of the New Customer model.
• Identify the benefits
of merging customers.
• Match the customer entry
methods with their descriptions.
• Create a standard customer
entry by using the Customers - Standard form.
• Create a quick customer
entry by using the Customers - Quick form.
• Identify the features
of the Customer Interface form.
• Create a customer profile
class by using the Customer Profile Classes form.
• Create a customer relationship
in the Order Management application by using the Relationships window.
• Identify the methods
to query customer information.
• Identify the business
issues to be considered before entering customer information.
• Select the setup options
to be used for over and under shipments to customers.
Unit 2: Entering and
Importing Orders 1 - 2 hours
• Identify the features
of taxation in the Order Management application.
• Identify the rules for
defining an order currency.
• Set up units of measure
by using the UOM menu option.
• Match the item setup
options with their functions.
• Define an item by using
the Master Item form.
• Define a cross-reference
by using the Cross Reference Types form.
• Create on-hand quantity
in the Inventory application by using the Miscellaneous Transaction form.
• Create a price list by
using the Price Lists form.
• Identify the tasks that
are performed during the order creation process.
• Create order header information
by using the Order Information tabbed page.
• Create order line item
information by using the Line Items tabbed page.
• Sequence the steps involved
in creating an internal order.
• Import an order by using
the Import Orders form.
• Identify the features
of the Order Capture application.
• Identify the features
of the Order Management application that help leverage CRM functions.
• View order import errors
by using the Order Import pop-up window.
• Identify the benefits
of the drop ship process.
• Sequence the steps in
the drop ship process.
• Identify the features
of EDI.
• View EDI errors by using
the Navigator window.
Unit 3: Managing Orders
2 hours
• Query an order based
on a specific search criteria by using the Find Orders pop-up window.
• View an attachment for
a specific order by using the Attachments pop-up window.
• View adjustments for
a specific order by using the ADJUSTMENTS pop-up window.
• Identify the tab in the
Additional Order Information pop-up window that is used to view specific
information about an order.
• Identify the tab in the
Additional Line Information pop-up window that is used to view specific
information about an order line.
• Add an attachment to
an order manually by using the Attachments icon on the toolbar.
• View process messages
by using the Find Message pop-up window.
• View notifications for
specific criteria by using the Find Notifications Web page.
• Generate the Cancelled
Orders Report by using the Order Management Reports form.
• Modify the price of an
order line by using the ADJUSTMENTS pop-up window.
• Copy an order by using
the Actions button.
• Modify an order by using
the Sales Orders form.
• Apply mass changes to
multiple order lines by using the Line Mass Change pop-up window.
• Cancel an order by using
the Cancel Order pop-up window.
• Purge orders by using
the Order Purge form.
• Define a hold by using
the Holds form.
• Create a hold source
by using the Create Hold Source command.
• Apply a hold to an order
by using the Summary tabbed page.
• Release a hold by using
the Summary tabbed page.
• Match the scheduling
requirements with the situations in which they are used.
• Schedule an order line
by using the Sales Orders form.
• View reservation details
of an order line by using the Tools menu.
• Create an invoice by
using the INV_WORKFLOW_BACKGROUND form.
• Create a credit memo
by using the Sales Orders form.
Unit 4: Order Management:
Setup 2 hours
• Identify the tasks performed
during the Order Management application setup.
• Create QuickCodes by
using the Oracle Order Management Lookups form.
• Modify a profile option
by using the Personal Profile Values form.
• Define a credit check
rule by using the Credit Check Rules form.
• Define a defaulting rule
by using the Defaulting Setup-Entity Attributes form.
• Define a processing constraint
by using the Processing Constraints form.
• Define an attachment
by using the Documents form.
• Generate order numbers
by using the Document Sequences form.
• Match the Oracle Workflow
components with their functions.
• Match the benefits of
using Oracle Workflow with the situations in which they are applicable.
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