After maintaining OIMD please assign this profile to the respective notification type you are using.
Assign Object Information Keys to Notification Types
Configuration
Step 1:
IMG transaction Menu path :
Plant Maintenance -> Customer Service -> Master Data in Plant Maintenance -> Customer Service -> Basic Settings -> Define Object Information Keys
Transaction code for above menu path: OIMD
Details of Configuration/changes:.
Object Information key “SM” is used with following example parameters
a) Check box for “ Automatically” Popup activated
b) No of days for time frame 365 days
c) Breakdown reported 2 nos
d) Notifications created 5 nos
e) Service order created 3 nos
f) Processing days 10 days
g) Completed notification 4 nos
h) Completed orders 2 nos
i) Check box for selection of outstanding and completed notification activated
j) Radio button for automatic display “if contract “ activated.
k) Classification views and display Automatic view=1, Display view=2, checkbox for characteristic activated.
Step 2:
Assign Object Information Keys to Notification Types.
IMG transaction Menu path :
Plant Maintenance ? Customer Service -> Maintenance and Service Processing -> Notifications -> Object Information -> Assign Object Information Keys to Notification Types
Transaction code for above menu path: OIML
Details of Configuration/changes:.
Object Information Key SM assigned to all notifications
