| Difference between Rule and
Role
What is the difference between a Rule and a Role? Is there different tcodes for creating them? In which scenario, we use them instead of the other one? A Rule is a general way to 'define' your agents. A rule is maintained with TCode PFAC and are used to programmatically define the agents. For example, if you want a work item to go to all managers who worked for the company for 5 years or more, then you would have to create a rule that handles this custom scenario. Typically this is done by creating a custom function module that performs your selection logic and passes the results back to the rule. A Role is a general way to 'assign' your agents. A role is maintained with TCode PFCG and are usually assigned to a User (someone with a valid login). For example, you can have the role of ABAP_DEVELOPER and assign this role to all users who are developers. This is a good method to use if you want ALL developers to receive a workflow work item. You can specify not only a system user, but also a role or an object of Organizational Management such as a position, a Job, an organizational unit or a work center. Alternatively, you can define a container element that contains the object of Organizational Management at runtime or a rule for dynamic agent determination. Objects of Org Managemnet being organizational unit, job, position, work center. Role and Rule are not considered objects of OM.
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