|What is the purpose of using SAP Workflow?
Implementing SAP Workflow ensures that the right work is brought in
the right sequence at the right time to the right people. It is a
tool designed to facilitate and automate business processes that require
tasks to be performed by people. Ideal for casual or non-SAP users, since
all the work items can be performed outside of SAP by simply responding
to an email, SAP workflow can be linked to Microsoft Outlook or Lotus Notes.
Short Business Example
SAP Business Workflow can also be used to respond to errors and exceptions
- it can start when predefined events occur. For example, an event can
be triggered if particular errors are found during an automatic check of
the data SAP workflow is particularly useful when there is a business process
involving more than one person, when an automatic notification can replace
a manual communication and when there is a defined set of individuals and/or
Before implementing SAP Business Workflow, organizations should start
by asking a series of questions, such as:
- To what extent can we change current procedures and pass them over
to electronic control?
- Who are the individuals involved and what are their roles?
- How do we get the Work item to go to the right people?
Even though Workflow can be implemented via user-defined tables without
the Organizational Management component in place, having a pre-defined
organizational structure adds tremendous value and saves time. A clear
reporting structure made up of positions and position holders that is maintained
by the HR department, ensures the ongoing ease-of-maintenance effort. The
ability of HR personnel to add and delete users from positions as people
come and go, without affecting your core workflows, is a tremendous long-term
benefit. If you have Personnel Administration in place, employee's email
addresses can also be maintained by the HR department in addition to employee’s
respective Time/HR and Payroll administrators who might be involved in
There are basically three options for connecting workflow to external
email: Microsoft Outlook / Exchange, Lotus Notes or SAP Connect and Internet
Mail. A key factor in SAP R/3 4.6 onwards implementations and upgrades
will be the use of a Web browser as the main workflow interface.
SAP Business Workflow is a tool to automate complex business processes where there is more than one user involved. SAP workflow maps the position in organization because SAP believes that Positions are more stable than the people.
The SAP Workflow is a process tool that is designed to facilitate and automate business processes involving the tasks sequence performed by the users (people in the workplace) and ensure that the right work is assigned in the right sequence at the right time to the right person in the workflow. The SAP workflow can be linked to other software tools such as Microsoft Outlook or Lotus Notes. Using SAP Workflow, each step of a business transaction can be easily monitored throughout the initiation and completion of the business processes. The SAP Workflow enables the process owners to track deadlines, determine the workload as well as provide statistics on the length of time to complete work processes.
The key components of the SAP Workflow include the Workflow Definition, Work Items, Events triggers and the Organizational Structure in the workplace.
Technically SAP Workflow is an integrated part of the SAP application components.
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