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| My User created a Sales order with
200 tones which values was around 5700 USD, but while saving, it did not
block for credit but the customer was over their credit limit. In FD32,
it already exceed 152%. I check in FD32, it showing Credit limited used
152%.
How should I troubleshoot the credit management? Answer: Please check the settings in OVA8, whether you have maintained to block the sales order or not. Check the CREDIT MANAGEMENT settings at the sales order level. Goto SPRO--->SALES AND DISTRIBTION--->BASIC FUNCTIONs--->CREDIT MANAGEMENT/RISK MANAGEMENT--->CREDIT MANAGEMENT--->ASSIGN SALES DOCUMENTS AND DELIVERY DOCUMENTS Assign your sales document types to the CREDIT CHECK & CREDIT GROUP. AUTOMATIC CREDIT CHECK will be determined based on the following criteria: It will check: - CREDIT CONTROL AREA - CREDIT GROUP - RISK CATEGORY. You have to define the CREDIT GROUP and RISK CATEGORY based on which you can determine the ATOMATIC CREDIT CHECK. Goto the PATH: IMG--->BASIC FUNCTIONS--->CREDIT MANAGEMENT/RISK MANAGEMENT--->CREDIT MANAGEMENT-->DEFINE CREDIT GROUPS Credit group checks the credit limit for Sales order, Delivery or PGI. Based on the requirement, you can define this: The following credit groups are contained in the standard SAP R/3 System: - 01 = credit group for sales order - 02 = credit group for delivery - 03 = credit group for goods issue Next, you have to assign the credit group to sales documents/Delivery documents. Follow the same path as above.
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See Also
Get help for your SAP SD problems
SAP Sales and Distribution Books
Delivery Hints
SAP Sales and Distribution Tips
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